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Sweat Collective FAQ

SheerID is our third-party verification service, whom we’ve partnered with to help make verification easy and secure. You’ll get an email from them once you get started. To learn more about SheerID, visit the SheerID website.

Required documentation varies based on the type of sweat you’re an active leader in. Our integrated SheerID verification system will only request applicable documentation.

You should receive an email from SheerID within 1 day. Once you’ve been verified, your 25% off will be activated and ready for use within one hour. If you’ve been verified, congrats! If not, you may need to submit some additional information. If you have any trouble with your application, you can reach out to SheerID. To learn more about SheerID, visit the SheerID website.

We welcome you to use your 25% off lululemon products both online and in-store.

To use the 25% off online, sign into the same account you used to get verified. As soon as the Sweat Collective badge appears on your account profile, your benefit is ready to use. Before checkout on the “My Bag” page, make sure your 25% off toggle is turned on. To use the 25% In-store, make sure you’ve been verified online prior to shopping and let one of our educators in-store know you’re eligible. Show your badge and they’ll handle the rest. Don’t forget to bring a valid ID.

Your 25% off is only for you. If you’re shopping online for other people, we ask that you switch your 25% off toggle to “off” at checkout. Misuse of your 25% off could lead to removal from the program. See our Sweat Collective Terms and Conditions.

Your 25% off applies on purchases online and in-store. It's valid on full price lululemon gear only for yourself on our DE website or in German stores. It’s not valid for e-gift cards, in combination with other promotions, or for gifting or resale. Exclusions apply. See our Sweat Collective Terms and Conditions.

Absolutely. If you’re having second thoughts about your gear, don’t worry. You have 30 days from the delivery date to return it. Check out our full return policy.

To join Sweat Collective, you will need to get verified via our integrated SheerID digital verification system. Once you’ve been verified, your 25% off will be activated on your lululemon account within 1 day so you can start shopping online or in store. 

More than once, and more than twice! There’s no limit to the number of times you can use your 25% off lululemon products. This is subject to change, see our Sweat Collective Terms and Conditions.

You’ll hear from us once your membership is up for renewal.

Click “Apply for Sweat Collective” to get started with SheerID, whom we’ve partnered with to help make verification easy and secure. Once you’ve submitted your information, you’ll receive an email from SheerID within a day. If your verification is successful, congrats! Your 25% off lululemon products will be available within an hour. If not, you may need to submit some additional information. To learn more about SheerID, visit the SheerID website.

You can shop with your 25% off lululemon products online and in-store as soon as you receive your confirmation email, and your sweat collective badge appears in your account (this could take up to 1 day).

It's easy.

For Mobile devices, open the main menu, and find the "Log In" link.

For Desktop devices, click the "Log In" link under the Profile icon in the top-right corner of this website.

Make sure you're using the same email address you used to get verified.

No, your 25% off lululemon products is only valid in the moment and does not apply to previous purchases, either online or in-store.

For verification questions and trouble-shooting, you can reach out to SheerID at For any other questions about your 25% off, reach out anytime to [email protected] or call our Guest Education Centre at 0800-783-9249. 

Sweat Collective is a community of active leaders in sweat, and we ask members to renew their membership every two years. If you are actively leading in the community and continue to meet our eligibility criteria, we would love you to be a part of Sweat Collective.

You will receive an email from us when it’s your time to renew. Keep an eye on your inbox for instructions.

Once your membership expires, you will no longer see the Sweat Collective badge in your account space or have access to the Sweat Collective discount online or in-store. If you missed the renewal and would like to rejoin, not to worry as you can renew your membership by submitting a new application. Upon approval, your account will be updated immediately.

If you would like to renew your membership prior to receiving the email notification with instructions, please use this unique link. Note that if you try applying without using this unique link, you will receive an error message.

You must qualify for the program at the time of application to be approved. If you believe this is an error or would like support with your application, please reach out to SheerID here. For questions around eligibility, reach out to the lululemon Guest Education Center here.