Contact Us


Welcome. We value your thoughts and the time you’re taking to connect with us. One of our values is inclusion and we invite you as a member of our community to act with humanity, respect and empathy for everyone. We don’t tolerate racism, discrimination, harassment, or hate. You can learn more here.


Before connecting with us, check our self-service options below and our FAQ page, as your question may be answered there.


To complete a return or exchange in store, find your closest store location here. Please note that we cannot set up online exchanges at the GEC.


Here’s how to reach us:


Store Support Centre (SSC)

Our European Store Support Centre (SSC) is located in London. It's where you can find everyone from our business operations to community relations teams.


We’re located at: Mezzanine Level, Eighty Strand London, WC2R 0DT